How Long will my order take to be delivered?

Your order may come from:

Dart warehouse stock in Melbourne at a distribution centre.

Dispatch is normally within two workdays from receipt of order.

Your purchases will be delivered by Australia Post and with the Standard delivery set by Australia post for Melbourne sending.

Every attempt will be made to deliver your purchases personally to you or obtain a signature from a colleague or family member as confirmation of receipt.

Not sure if you will be home or in the office?

If you are not there to accept deliveries from Auspost a card detailing the pick up address of your local Australia Post retail outlet will be left at the delivery address.

Simply present this card and some current identification at your convenience to claim your goods.

How many deliveries will I receive?

Usually orders are sent in one delivery but some large orders may be in a number of packages sent at the same time. You will be advised if dispatch is over a number of days.

In the majority of cases you will receive all of your purchases in one consolidated delivery.

Please be aware that you will only be charged one delivery charges regardless of how many deliveries we send you.

How much will my delivery cost?

Delivery charges can be viewed at any point of your shopping process by clicking on your shopping cart.

Charges include signature on delivery cost and are set using an Auspost app based on weight and volume.

How many deliveries will I receive?

In the majority of cases you will receive all of your purchases in one consolidated delivery.

However, you may receive more than one delivery if:

The order is packed in more than one carton. (Auspost deliver each package as a separate item)
Part of your order is not in stock is being shipped at a later time.
Please be aware that you will only be charged one delivery charges regardless of how many deliveries we send you.

How will I know if I am going to receive more than one delivery?

Dart will advise you if shipping of part of your order will be delayed and will advise Auspost tracking numbers after shipment.

How can I find out the delivery status of my order?

The tracking numbers will be able to be used at https://auspost.com.au/mypost/track/#/search

Please check Auspost delivery standards for deliveries from Melbourne for the expected transit times.

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